Free questionnaire templates for customer satisfaction surveys

With online survey software, you can:

  • Create professional surveys easily. Create great-looking customer satisfaction surveys easily with no need for technical help.
  • Get started quickly with our proven templates. Leverage our proven Customer Satisfaction survey templates – or use your own. With a handful of Customer Satisfaction templates and over 100 general business templates, you can get started right away.
  • Rapid feedback for important business decisions. Ask any number of customers unlimited questions as often as you like. Use reminders to build participation and watch your feedback arrive. Then download or apply advanced analytics for even greater precision.
  • Sample customer satisfaction survey templates:

    Customer Satisfaction with Company

    Customer Satisfaction with Product or Service

    Customer Satisfaction with Technical Support

    Service Cancellation

    Motivation and Buying Experience

    Services evaluation questionnaire templates

    Sample surveys:

    Fast Food Restaurant Survey
    Event planning evaluation: Sales, Pre-Event, Event and Post-Event

    More details about Events Surveys that Contribute to Success.

    Surveys are an indispensable tool when participating in or planning an event, tradeshows, or seminar. They help you collect meaningful information before, during and after the event. When used correctly, surveys can help assure your event is a success by enabling you to gauge expectations, understand participant reaction during the event, and measure the effectiveness of your message long after the event is over. With, gathering and analyzing information before, during, and after an event is fast, effective, and affordable. Overtime, eSurveysPro helps you understand how your events are meeting your target markets expectations, giving you the data you need to maximize your return on investment for all your event activities.
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    Survey Design : Writing Great Questions for Online Surveys

    Writing great questions is an art that like all arts requires a great amount of work, practice, and help from others. The following discussion is one that identifies some of the common pitfalls in creating a great questionnaire.

    Avoid loaded or leading words or questions
    Slight wording changes can produce great differences in results. Could, Should, Might all sound almost the same, but may produce a 20% difference in agreement to a question (The supreme court could.. should.. might.. have forced the breakup of Microsoft Corporation). Strong words that represent control or action, such as prohibit produces similar results (Do you believe that congress should prohibit insurance companies from raising rates?) Sometimes wording is just biased: You wouldn’t want to go to Rudolpho’s Restaurant for the company’s annual party would you?

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